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Frequently Asked Questions

Welcome to our FAQ's section, please read through the questions and answers. If you do not see the question relevant to your query then please email us at: info@guidancemedia.com

Please Click on a Question to read the answer.

The video downloads arent playing. How do I make them work?
How do I find out more about Habib Umar bin Hafiz and/or Habib Ali al Jifri.
I installed Quicktime player but the videos still arent playing:
I dont live in the USA or UK, how do I order online?
How do I download the audio files to my MP3 player?
Do you have "A Moment for the Hearts" videos on DVD?
Where is Guidance Media located?
I placed an order and it hasnt arrived yet. How do I check on my order status?
Why dont you sell your video downloads in the online store?
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